PSG is a team of consultants, coaches, Mentors and trainers dedicated to helping organizations focus, align, and accelerate their time to value through performance excellence strategies.

PSG leverages the Malcolm Baldrige National Quality Award assessment process and the European Foundation for Quality Management (EFQM) assessment processes. These processes are based on Criteria that describe essential characteristics of high performing organizations.

We offer services to help organizations gain acknowledgment as high performers through a nationally recognized method for assessing performance excellence. The Malcolm Baldrige National Quality Award and EFQM processes don’t just reward organizations that successfully elevate their performance; it also provides a guide – a road map – on how they can achieve it.

The challenge for most organizations is that the Criteria can be confusing and it’s difficult to know how to get started. This is where PSG’s’ team of Baldrige and EFQM coaches, consultants, and trainers come in.  The PSG’s’ team is known for being able to bring understanding to complex concepts, engaging your leaders and other team members in the process.  PSG’s helps organizations focus, align, and accelerate their performance excellence efforts through the effective use of the Baldrige Criteria for Performance Excellence and the EFQM Excellence Model.   PSG’s helps organizations identify how organizations can build on their strengths and address opportunities for improvement.

Organizations that commit to a performance excellence journey and choose us as their partner in this endeavor will see improved processes that drive improved performance results. Our approach includes strategies that build on an organization’s culture so that their operations better reflect the mission, vision, and values that they espouse. High-performing organizations continue their performance excellence journey in their efforts to become a role model company – in the eyes of their customers and their employees.

If all of this sounds like the next step for your organization, then contact PSG’s to get started as soon as possible. We have a collection of resources that are ready for download for your review. If you need specific information on the services that we offer, we encourage you to explore the rest of our website.